Zsa'Mae Jones, MSTC

Principal UX Architect

I’m a dexterous User Experience practitioner with nearly fifteen years experience supporting enterprise organizations and startups. I’ve helped organizations solve problems through Human-centered Design Processes, Strategic Product Design and catalyzing fundamental UX practices. I’m also uniquely qualified to launch products and businesses into the marketplace through my new venture and commercialization competencies.

MY VALUES

  • I value organization in a work environment, so I do my part to maintain and create systems/processes
  • I am an avid listener and communication dynamo, teamwork is something I strive to contribute to
  • I excel in critical thinking, research and synthesizing information
  • I do well in positions of leadership, management and the general organization of projects/people
  • As a designer, I look at problem solving as a creative expression just waiting to be discovered

MY SKILLS

*Skills used on a daily basis

Product Design
Interaction Design
Visual Design
Information Architecture
Business Strategy
Design Ops & Risk Management
Prototyping & Modeling

Education

2019
MASTER OF SCIENCE , TECHNOLOGY COMMERCIALIZATION
The University of Texas at Austin
2009
ASSOCIATE OF ARTS, WEB DEVELOPMENT & INTERACTIVE MEDIA
The Art Institute of Atlanta
2007
BACHELOR OF SCIENCE, GRAPHIC DESIGN
Florida A&M University

CONSULTING & FTE EXPERIENCE

Most Recent
Apple, Inc.
UX Lead
PayPal
UX Lead
2019
HiCanYu
UX Director
2019
Charles Schwab
UX Lead - Beneficiaries , Forms Modernization
2017, 2018
Visa
UX Lead - Visa Ready, Visa Enrollment Manager & Visa Cloud
2017
AT&T
Information Architect, OPUS Mobile
2015, 2016
ADP
Senior UX Designer, Work Force Now
2013 , 2014
Travelport
Senior Interaction Designer, Partner Portals
2013
UPS
Senior Interaction Designer, My Choice Email Campaign
2011, 2012
GE Capital
Interaction Designer,
2010, 2011
Home Depot
Front - End Developer, Homedepot.com

Other Professional Interests

  • President, Greater Austin Chapter FAMU National Alumni Association
  • Google Conference Scholarship Recipient (Afro Tech)
  • Founder, FAMU House (SXSW Unofficial Ancillary Event)
  • Founder, Velvet Love Life (Dating Events & Seminars)
  • Former Chair, Community Service – Austin Area Urban League Young Professionals
  • UX Mentor, Trilogy Education Services